Refund and Returns Policy

Return and Refund Policy : National Techtools

Effective Date: [04-03-2025]

Thank you for shopping at National Techtools. We take pride in offering high-quality power tools and hand tools. Please read our Return and Refund Policy carefully before making a purchase.

1. No Returns Policy

At National Techtools, we maintain a strict No Return policy. Once an item is purchased, it cannot be returned under any circumstances. Please ensure you select the right product before completing your order.

2. Exchange Policy for Defective Items

We only accept exchanges in the event that the item received is defective. If you receive a defective product, please follow the steps below:

1. Report the Defect: Notify us within 48 hours of receiving the product by emailing [info@nationaltechtools.com] or calling [+919484433211].
2. Provide Proof: Attach clear images or videos showing the defect for our team to assess the issue.
3. Approval for Exchange: Once our team verifies the defect, we will approve the exchange and provide further instructions.
4. Exchange Process: You may exchange the defective product for the same item only. No refunds or alternative product exchanges will be permitted.
5. Shipping Costs: The customer may be responsible for shipping charges related to returning the defective item unless otherwise specified.

3. Conditions for Exchange

To qualify for an exchange, the item must meet the following conditions:

• The product must be unused and in its original packaging.
• All original accessories, manuals, and components must be included.
• The product must be returned in the same condition it was received.
• Any item found to be damaged due to misuse, improper handling, or external causes will not be eligible for exchange.

4. Non-Eligible Items

The following items are not eligible for exchange:

• Items that are damaged due to customer negligence.
• Products without original packaging and accessories.
• Any item reported defective after 48 hours of delivery.
• Used or altered products.

5. Contact Us

For any concerns or inquiries regarding our policy, please contact us:

• Email: [nationaltechtools.com]
• Phone: [+919484433211]
• Address: [Shop No.13/14, Ground Floor, Sanjivani Complex, Chittah Khana Chowk, Junagadh]

We appreciate your understanding and support. Thank you for choosing National Techtools!